SHIPPING AND DELIVERY

Please allow up to four business days for us to ship out your order.

SHIPPING DETAILS

Upon your purchase, you will receive an email at the address you provided confirming your order. After we have shipped your order, you will receive a second email with shipping information. We will ship depending on your choice of shipping at checkout.

The status of your order and any relevant tracking numbers can be viewed at any time from our online customer portal.

Delivery times will vary based on your location. Please allow a few weeks if you reside outside of Canada due to possible customs delays.

SHIPPING LOCATIONS

We currently only offer shipping to Canada and the United States.

INTERNATIONAL DUTIES, CUSTOMS, AND TAXES

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; The Rockin’ Cowboy has no control over these charges, nor can The Rockin’ Cowboy predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.